Telnyx Alternatives: The Complete List [2024]
Are you looking for Telnyx Alternatives? You are not alone.
Competitors like TextGrid, Plivo, and Twilio are being considered replacements as they offer better pricing, improved customer service, and more transparent communication as reasons to explore the competitors.
Interested in discovering the ideal provider for your business needs? Continue reading!
What is Telnyx?
Telnyx is a widely-used communication and connectivity platform that offers various services globally. It uses a private IP network for voice, SMS, fax, and IP communication.
The platform seamlessly integrates into applications through a user-friendly Mission Control site and API.
The Telnyx Suite includes features such as SIP trunking, messaging API, voice API, lookup API, programmable fax API, and wireless services.
Its global high-speed connection ensures reliable and efficient communication worldwide, characterized by low latency and high uptime.
Telnyx’s intelligent connection gives next-generation businesses control over communications through their website and RESTful API.
Telnyx offers in-house engineering support to customers at any time, all days a year. It also features add-on services like configuration management, enterprise-level security, and fraud detection.
Telnyx Alternatives: Pricing, Features, Pros, and Cons
While Telnyx is a well-known API provider, it may not be ideal for many clients’ needs, especially those seeking a simple phone system solution.
While the documentation offered is substantial, learning and applying it requires much time and effort.
Certain users have also complained about an apparent absence of competent customer service.
To better understand the importance of comprehensive API documentation, read this article.
So, if Telnyx does not suit your needs and you’re looking for alternatives, there are a few options with comparable or superior features at a lower cost.
However, when choosing an alternative, make sure to consider options that:
- Easily integrate into your web and mobile applications.
- Offer comprehensive documentation and responsive support.
- Scale in alignment with your business and communication needs.
- Offer suitable pricing within your budget.
- Support programming languages you are comfortable with.
- Deliver messages to countries where your audience resides.
- Provide the communication channels you require (text, call, video, social media, etc.).
TextGrid vs Telnyx
TextGrid is changing the game in API messaging. They offer advanced services similar to Telnyx but at a much lower cost, making them a top choice for API services.
TextGrid consistently adapts to meet customers’ needs to stay ahead of the competition. Their primary focus is on problem-solving and delivering exceptional customer service.
Right now, they offer the most competitive prices in the industry, starting at just $.0035 for outgoing SMS and free for incoming messages. Volume discounts go as low as $.0009.
TextGrid vs Telnyx – Feature Comparison
Differences
- Uptime and resilience:
TextGrid claims 99.995% uptime and highlights a resilient code architecture, while Telnyx mentions a competitive global SIP trunking infrastructure and multi-cloud network architecture. - Pricing:
Both providers have different price plans for SMS, MMS, Voice, and other APIs. - Multimedia formats support:
Telnyx has additional features in its MMS API, such as support for multimedia formats, local phone numbers, multiple sender types, and alphanumeric sender IDs. - Email API:
TextGrid offers an Email API for sending emails at scale, whereas Telnyx does not provide specific email-related services. - Elastic SIP trunking:
Telnyx offers Elastic SIP Trunking with features like multi-tenancy control, unique SIP authentication, and programmable SMS, which are not explicitly mentioned by TextGrid. - Real-time communication:
Telnyx mentions some advanced features like video conferencing and WebRTC SDKs, which are not offered by TextGrid. - Security and compliance:
TextGrid prioritizes HIPAA compliance, whereas Telnyx focuses on security features like encryption, safe access restrictions, and industry-standard compliance.
Similarities
- Powerful SMS API features:
TextGrid and Telnyx both offer sophisticated SMS messaging features.They also support long message concatenation, allowing messages longer than 160 characters.Message queuing helps meet carrier standards and enhances deliverability. - Voice API:
Voice API capabilities include dynamic caller ID, local phone numbers, text-to-speech, digit input, answering machine identification, and support for toll-free lines on both platforms. - Number provisioning:
Both services allow buying, transferring, and managing phone numbers.They offer a variety of phone numbers, including local, toll-free, and international lines. - Multiple character set support:
TextGrid and Telnyx support numerous character sets for interaction with prospects and customers. - Identity verification:
Both TextGrid and Telnyx offer a two-factor authentication feature. - Real-time delivery reports:
Both platforms feature real-time delivery receipts along with details to optimize message delivery insights. - Number lookup:
Both providers include number search services to determine the carrier, number type, format, and country of any phone number anywhere worldwide. - Global coverage:
TextGrid and Telnyx both offer phone number coverage in many countries.
TextGrid vs Telnyx – Pricing Comparison
Telnyx Pricing
$0.002/min +
SIP Trunking fee
$0.002/min +
SIP Trunking fee
Textgrid Pricing
Voice API
$0.0064
/min
$0.004
/min
Telnyx Pricing
Voice API
$0.002/min +
SIP Trunking fee
$0.002/min +
SIP Trunking fee
Carrier Lookup Pricing
Phone Numbers
Email API
Textgrid Pricing
Carrier Lookup Pricing
$3/mo
Phone Numbers
$0.1/month/ phone number
Email API
$0.00063/email $32/mo.
Flat rate. No minimums. No overages
Telnyx Pricing
Carrier Lookup Pricing
$.004/request
Phone Numbers
$.004/request
Plivo vs. Telnyx
Plivo is another reliable solution that competes closely with Telnyx.
Its comprehensive platform empowers businesses to make, receive, and manage phone calls while allowing developers to easily integrate real-time communications into their applications.
Plivo stands out due to its remarkable track record, boasting a delivery success rate of over 98%.
Businesses that have integrated Plivo’s messaging and voice APIs praise the platform for its seamless services and zero downtime, even during peak loads.
Importantly, Plivo offers reasonable prices across many geographic areas, making it an appealing solution to companies worldwide.
A high per-minute Trunk with full coverage supports the platform’s global reach.
Plivo vs Telnyx – Feature Comparison
Differences
- Global reach:
Plivo promises to offer greater flexibility in terms of accessible phone numbers and geographical coverage.For business numbers, Telnyx claims coverage in more than 30 countries. - SIP trunking:
Plivo supports SIP trunking, which is useful for businesses integrating with traditional phone systems.Telnyx offers scalable SIP trunking for worldwide voice connection and mission-critical communications. - Security and compliance:
Plivo APIs are both HIPAA and SOC2-compliant.Telnyx promotes security with encryption and safe access restrictions, whereas Plivo highlights PCI DSS, GDPR, and CPA compliance.
Similarities
- Message queuing:
Message queuing is supported by both Plivo and Telnyx for maximum throughput. - Direct carrier relationships:
Both Plivo and Telnyx highlight their direct carrier relationships for potentially improved call quality and reliability. - Automatic opt-out handling:
Both platforms handle automatic opt-outs for customer replies. - Global reach:
Both of them provide worldwide services to businesses in several countries. - Variety of messaging features:
Both Plivo and Telnyx include advanced messaging features, such as message queuing, automatic opt-out management, and support for a variety of sender types. - Voice calling:
Both services include voice calling capabilities such as conference calling, voicemail, call forwarding, and dynamic caller ID. - Developer-friendly APIs:
Both Plivo and Telnyx feature developer-friendly APIs for easy integration and a faster time to market. - SIP trunking:
Plivo and Telnyx both allow SIP trunking for voice communication over the Internet. - Scalability:
Both providers mention scalability features to meet the communication needs of businesses.
Plivo vs Telnyx – Pricing Comparison
Plivo Pricing
$0.016 to $0.02
$0.008 to $0.02
starting at $0.012/min
starting at $0.0085/min
& buy numbers at $0.8/month
Telnyx Pricing
$0.002/min +
SIP Trunking fee
$0.002/min +
SIP Trunking fee
Plivo Pricing
MMS API
$0.016 to $0.02
$0.008 to $0.02
Voice API
starting at $0.012/min
starting at $0.0085/min
& buy numbers at $0.8/month
Telnyx Pricing
Voice API
$0.002/min +
SIP Trunking fee
$0.002/min +
SIP Trunking fee
Carrier Lookup Pricing
Phone Numbers
Plivo Pricing
Carrier Lookup Pricing
$.004/request
Phone Numbers
$.004/request
Telnyx Pricing
Carrier Lookup Pricing
$.004/request
Phone Numbers
$.004/request
Bandwidth vs Telnyx
Bandwidth is a versatile communications platform that simplifies messaging, voice calls, and emergencies while addressing telecom complexities.
With its user-friendly software and extensive features, Bandwidth offers seamless integration into collaboration apps.
The platform’s scalable API library makes it simple to get started, and it allows users to modify their carrier and telecom alternatives for more adaptability.
Bandwidth’s contemporary approach to communications combines the reliability of a nationwide all-IP voice network with enterprise-grade APIs, helping businesses to innovate and improve how they communicate with their audience.
Bandwidth vs Telnyx – Feature Comparison
Differences
- Network ownership:
Bandwidth has its own countrywide IP voice network, while Telnyx focuses on a worldwide SIP trunking infrastructure and a multi-cloud network plan. - Voice API features:
The Bandwidth Voice API supports call control, text-to-speech, speech-to-text, recording, conferencing, answering machine identification, and media streaming.Telnyx’s Voice API includes features such as conference calls, media streaming, text-to-speech, answering machine identification, and smart IVR. - Elastic SIP trunking:
Elastic SIP Trunking from Bandwidth offers worldwide voice connectivity, multi-tenancy control, purchase of inbound numbers, and on-demand scaling.Telnyx’s SIP Trunking capabilities include custom voice routing, emergency calling, detailed debugging tools, and automatic alerts. - Global reach:
Bandwidth’s network is owned and managed in over 65 countries, giving it worldwide coverage.Telnyx emphasizes competitive worldwide SIP trunking infrastructure. - Developer support:
Bandwidth points out the need for API experts’ assistance throughout the development process, while Telnyx mentions developer-friendly APIs for automation.
Similarities
- Variety of messaging features:
Both Bandwidth and Telnyx messaging API support high-throughput messaging, MMS messaging, and two-factor authentication. - Voice services:
Bandwidth and Telnyx both offer phone services, including managing calls and features like conference calling and real-time audio integration through media streaming. - Number provisioning:
Customers can buy, transfer, and manage phone numbers through both companies.They offer various types of phone numbers, including local, toll-free, and international lines. - Scalability:
Both Bandwidth and Telnyx feature scalability, allowing businesses to expand communication services based on their needs.
Bandwidth vs Telnyx – Pricing Comparison
Telnyx Pricing
$0.002/min +
SIP Trunking fee
$0.002/min +
SIP Trunking fee
Bandwidth Pricing
Voice API
$0.010
/min
$0.0055
/min
Telnyx Pricing
Voice API
$0.002/min +
SIP Trunking fee
/min
$0.002/min +
SIP Trunking fee
/min
Carrier Lookup Pricing
Phone Numbers
$0.35/request
$0.004/request
Bandwidth Pricing
Carrier Lookup Pricing
$0.35/request
$0.004/request
Phone Numbers
$0.35/number
Telnyx Pricing
Carrier Lookup Pricing
$0.004/request
Phone Numbers
$0.004/request
Twilio vs Telnyx
Twilio and Telnyx are similar in that they both offer voice and SMS APIs for business communication.
They allow businesses to create consumer experiences across several channels by integrating communications across various channels.
Twilio’s flexible platform empowers developers to build online apps that use voice, video, chat, and SMS.
Some Telnyx subscribers, however, are concerned about the high expenses, particularly call rates, and have chosen Twilio instead.
Twilio vs Telnyx – Feature Comparison
Differences
- Network infrastructure:
Telnyx operates a dedicated worldwide IP network specifically created for instant voice and data communications.In contrast, Twilio depends on the public internet and aggregators to fulfill essential communication functions. - Number porting:
Telnyx offers FastPort, a fast, automated number porting service with real-time CSR certification.At the same time, Twilio uses a typical manual number porting procedure that requires extensive documentation and can take up to four weeks. - Customer support:
Telnyx guarantees free 24/7/365 assistance to all of its clients.In contrast, Twilio offers multiple support subscriptions, with the free plan providing only email support during business hours. - Real-time communications:
Telnyx’s call control works in real-time, enabling media streaming for call analytics during ongoing conversations.Conversely, Twilio uses TwiML, a pre-scripted call process that begins at the start of the call. - API efficiency:
Telnyx employs JSON-based APIs, known for their speed and transparency in developer interactions.In contrast, Twilio’s API is constructed in proprietary XML-like language that is considered less efficient and transparent. - Network ownership:
Telnyx owns its network, allowing for direct debugging and quick fixing of routing and call failure issues.Twilio relies on third-party carriers for network services, leading to slower issue fixes. - Coverage:
Telnyx multi-cloud network with points of presence across the globe.Twilio relies solely on one cloud provider for all network services. - Number inventory:
Telnyx has a database of local and toll-free numbers and gives control and configuration to customers.Twilio relies on numbers from third-party vendors.
Similarities
- Services offered:
Both Telnyx and Twilio offer Elastic SIP Trunking, Programmable Voice, and Messaging APIs. - Global infrastructure:
Both have a global presence in various regions. - Programmable voice features:
Both provide global audio conferencing, media streaming, speech-to-text, text-to-speech, intelligent IVR, and answering machine detection. - Voice API features:
With their voice APIs, both provide features like latency, control over real-time conversations, and adjustable call routing.
Twilio vs Telnyx – Pricing Comparison
Telnyx Pricing
$0.002/min +
SIP Trunking fee
$0.002/min +
SIP Trunking fee
Twilio Pricing
Voice API
$0.0064
/min
$0.004
/min
Telnyx Pricing
Voice API
$0.002/min +
SIP Trunking fee
$0.002/min +
SIP Trunking fee
Carrier Lookup Pricing
Phone Numbers
Email API
Formatting and validation – free per request
Incoming caller identification $0.01. per request
Twilio Pricing
Carrier Lookup Pricing
Formatting and validation – free
Incoming caller identification $0.01/request
Email API
$0.00063/email $32/mo.
Telnyx Pricing
Carrier Lookup Pricing
$.004/request
Phone Numbers
$0.004/request
MessageBird vs Telnyx
MessageBird and Telnyx are sophisticated communication systems featuring many similarities, such as voice APIs, SMS/MMS messaging, adjustable numbers, security features, and worldwide reach.
However, communication channels, omnichannel support, RCS capabilities, and fax services differ.
MessageBird focuses on omnichannel experiences, supporting multi-channel communication, including RCS.
Telnyx offers advanced features like video conferencing, WebRTC SDKs, explicit programmable fax services, a user-friendly UI, and a private global IP network.
Choosing between them depends on business needs, feature preferences, and factors like user interface simplicity or pricing.
MessageBird vs Telnyx – Feature Comparison
Differences
- Communication channels:
MessageBird has lots of features, including Voice, SMS, Email, and Programmable Numbers.It works with different apps like Voice, SMS, WhatsApp, WeChat, Line, Telegram, and more.Telnyx also lets people use Voice, SMS/MMS, Fax, and Programmable Fax. It also features video calls and WebRTC SDKs. - User interface and complexity:
Some consider MessageBird user-friendly, but its complexity may pose a challenge for larger teams.Telnyx, on the other hand, is praised by some users for having a more straightforward user interface and easier-to-navigate API documentation. - Global presence:
MessageBird has offices in 11 countries, providing wide global coverage and partnering with telecom operators across the world.Telnyx is known for its vast global network coverage, direct carrier connections, and cost-effective global SIP trunking infrastructure.
Similarities
- Programmable Numbers API:
Both allow programmatically purchasing and managing virtual numbers through REST APIs. - Number provisioning:
Both MessageBird and Telnyx allow you to purchase, transfer, and manage phone numbers, including local, toll-free, and international numbers. - Security and compliance:
Both providers emphasize security features, encryption, and compliance with industry standards. - Customer support:
Both services provide 24/7 customer support. - SIP trunking:
Both companies provide SIP trunking services, including elastic SIP trunking, configurable voice routing, and developer-friendly APIs. - Global reach:
Both companies are known for their extensive global coverage and connectivity. - Flexibility and scalability:
Both emphasize scalability and flexibility in communication services. - Developer resources:
Both offer API documentation, tutorials, and other tools to help with successful integrations.
MessageBird vs Telnyx – Pricing Comparison
MessageBird Pricing
Varies by country/volume
Starting at $0.0071/msg
Telnyx Pricing
$0.002/min +
SIP Trunking fee
$0.002/min +
SIP Trunking fee
MessageBird Pricing
SMS API
Varies by country/volume
Starting at $0.0071/msg
Voice API
Starts at $0.0033
/min
Telnyx Pricing
Voice API
$0.002/min +
SIP Trunking fee
$0.002/min +
SIP Trunking fee
Carrier Lookup Pricing
Phone Numbers
MessageBird Pricing
Carrier Lookup Pricing
$0.011/request
Phone Numbers
$0.011/request
Telnyx Pricing
Carrier Lookup Pricing
$0.004/request
Phone Numbers
$0.004/request
Telnyx Competitors: How They Rank
TextGrid
Plivo
Bandwidth
Twilio
MessageBird
Best For:
- Best price for SMS API.
- Fast switch and integration, high uptime, HIPAA compliant.
- Message queuing supports long message concatenation.
- Email campaigns, real-time delivery tracking, and an enterprise-grade MTA are all available.
- Direct-to-carrier approach, high-throughput messaging, number pooling.
- A plan that is friendly to developers, including detailed instructions, example code, and an easy-to-use interface.
- Global coverage that enables developers to build applications that can reach customers worldwide.
- Global SMS delivery, SMS marketing campaigns, reliable API.
- Email campaigns, real-time delivery monitoring, high deliverability.
TextGrid
Best For:
- Long messages without character limits
- Best price for SMS API
- Coverage in over 190 countries
- Seamless integration and migration
Twilio
Best For:
- Allows sending and receiving 100 messages per second (MPS) by default in specific countries
- Supports extra functionality such as message scheduling and rich text.
- Has a large and active developer community
Bandwidth
Best For:
- Owns and operates a nationwide IP voice network
- Offers custom pricing options
- Includes additional services like 911 Access, Business Texting, and Toll-Free Voice
Telnyx
Best For:
- Operates in a private network environment for efficient call routing
- Provides self-service onboarding with live support and immediate access to guidance from Telnyx engineers
MessageBird
Best For:
- Offers an adaptable user interface
- Supports multiple communication channels, including SMS, voice, WhatsApp, RCS, Facebook Messenger, WeChat, Line, and more
